Patient Written Reviews for CrownWood Dental, Bracknell, Berkshire

Independent Feedback from PatientConnections.

As part of the Care Quality Commission's requirement for dental practices to "seek and act on feedback from relevant persons and other persons on the services provided in the carrying on of the regulated activity", CrownWood Dental employs an independent feedback service allowing our patients to quickly and conveniently leave their views on the treatment they received.

Our feedback is displayed (in real-time) in the window opposite.

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Dr Chi-Yuen Wong's Reviews

Fantastic practice!!

I highly recommend this practice!! I have just started treatment for Invisalign at the practice. Dr Wong and his team were extremely polite and friendly but above all else, everything that happened during my time there was explained clearly to me to ensure I knew what was being done to my teeth. And I was given everything I needed to ensure I take care of my braces.

Beautiful practice and great service!!

T Truong
I have just completed my Invisalign treatment with Dr Wong. I am over the moon and couldn’t be more pleased with the results. Dr Wong has exceeded my expectations with Invisalign and made me feel extremely comfortable during all the appointments. I would highly recommend getting Invisalign done with Dr Wong to everyone!!!

E Harper
My wife and I came to Dr Wong and CrownWood Dental following a few years of neglect at a nearby dental surgery. Dr Wong listened to us and how we felt about our state of oral health and, slowly, slowly with the help of his first-rate hygienists, are now enjoying pretty good dental health.

CrownWood Dental Practice is welcoming from the moment you enter the door. The receptionists are welcoming and helpful, the waiting area spotless with comfortable chairs and newspapers, magazines and a TV. Dr Wong's immaculately kept surgery looks out on to a leafy wooded area which helps you to relax. Dr Wong's manner is friendly and puts you at ease. You're in the hands of a master craftsman and you know it!

My wife has had a beautiful set of composite veneers and whitening to her front teeth which makes her look younger. In my job at Heathrow Airport, I get to see a lot of Americans who have had veneer and whitening treatment and it is always noticeable as unnatural. My wife's looks completely natural. Why composites, you may ask? Dr Wong's philosophy is never to destroy healthy teeth unnecessarily!

Dr Wong is absolutely passionate about his profession and invests heavily in the latest equipment. A specialist machine produces his own crowns to match the exact profile of your tooth so you don't need to return a second time for it to be fitted. That's what your paying for when you decide to go private.

I Sterrett
I could not recommend this dental practice more highly! Doctor Wong has been my dentist for my entire life and is dedicated, experienced and caring. As well as this, all of the staff in the practice are so welcoming and kind. Despite moving away from the area, I still travel back to use this practice due to the fantastic customer service they provide.

L Anderson
I am writing to thank you for your help and advice in recommending treatment consisting of veneers and crowns. My whole outlook has changed with my fantastic new smile where for the first time I feel confident in smiling in photographs.

The bonus for me has been friends' comments about how much younger I now look. Once again, I can't thank you enough.

Mrs P Notarbartolo
I have paid several visits this year and last for various things to be done to my teeth and I have been very happy with my treatment on the NHS and the way Mr Wong and his staff have looked after me, I am going again today for an impression.

I would recommend any would be patient to the practice.

Mr R Mead
I am writing to let you know how pleased I am with the Crowns you have made for my two front teeth, I am very happy with these, as I have been with the previous crowns and dentures you have made for me. My mouth feels very comfortable and I am glad that you took so much care to ensure that the colour match of the crowns make them look like my own natural teeth.

I would like to commend you for the care and consideration you give to your patients and the personal interest, taking the time to carefully listen and discuss our problems and explaining the best option for them and the procedure you will take.

Also, very important to my husband and myself, we commend you on the high standard of hygiene you, with your dental-nurse, maintain during your patients' treatment and your insistence on cleanliness throughout your dental surgery.

Mrs I Comer
As you know, last Friday, you replaced two of my old mercury fillings with lovely new white ones. I thought I'd write to say 'Thank you!' to you and your dental nurse for making this procedure less traumatic for me!

As you are aware anything at the dentist which is not a routine check-up, makes me very tense and nervous. Throughout last weeks treatment it was reassuring for me, that both you and your dental nurse were checking that I was OK and informing me of what stage you were at in the filling procedure.

All the staff at CrownWood Dental Surgery are so friendly and helpful in making trips to the dentist much more bearable!

Mrs J Carter
I am writing to thank you and say how pleased I am with the dental crown you recently fitted for me. Having not needed any treatment for some years, I was nervous and apprehensive.

However you took time to explain what needed to be done and checked with me throughout the treatment that I was all right, which really helped to put me at ease.

Mrs L Morrell
With regards to my visits to Chi's Dental Surgery. I would like to say that I've always been satisfied with my treatment. The advice that Chi gives is honest and sound and will give an idea on the treatment required, and the alternative and cost implications.

Chi is always very caring and considerate when carrying out treatment and will always inform you of what he's doing. My daughter always was terrified of dentists until she visited Chi, who put her at ease straight away, and is now quite happy to visit.

Chi always greets you with a smile and is a very genuine man.

Mrs J Reader
I would like to express my thanks for the excellent extensive treatment that I have received since becoming your patient 4 years ago. I have always found the facilities to be of the highest standard and all members of staff to be efficient and friendly.

Over the years you and your welcoming staff have helped to reassure me and eliminate my past fears of the dentist.

I look forward to remaining a patient of your practice and I am grateful to your patient Mrs Wood who recommended you in the first instance. Thank you for everything.

Mrs J Lewis
On moving to Bracknell in 1998, the CrownWood Practice was recommended to me by my sister and I have entrusted my dental care to them ever since.

From routine check-ups, through minor remedial & dental hygiene work, to the fitting of crowns, Dr Chi Wong and the rest of the team have shown a high standard of professionalism and have performed any work required with efficiency, yet with understanding of the patient's needs and concerns.

I have no hesitation in recommending Dr. Wong & his team to anyone wanting a first-class service. I am so happy with them, that despite recently moving to Dorset, I will continue to entrust the care of my teeth to them.

Mr M Rowley
Every time I come for any of my appointments, at your surgery, I am very pleased to say how everyone is so very friendly and provide an exceptionally high standard of professional service.

My visit on Friday 16th to your surgery was a joy. The whole atmosphere at reception was cheerful and positive. I enjoyed the opportunity to converse with Edina, Tanya and yourself and exchanging views on "working for a living" and the teachings of Steven Covey.

Again, I congratulate you for making this surgery an efficient, friendly place with exceptionally high quality of service. Wonderful!

Mr S Rao
I would like to express to you how pleased I am with the implant that you fitted for me in June 2008. It has remained firm with no problems at all, and visually is a great improvement on the previous capped tooth that was in place.

Also despite the poor jawbone structure that was encountered I was pleased that you were able to fix the implant using my own bone material and did not have to use any artificial or re-constituted bone mass products. I was also very impressed with the skill that was shown in doing this and I can honestly say that the procedure was not painful and that i did not even need to take painkillers afterwards.

I would in the future return for any further implants with complete confidence, as I feel it is likely more capped teeth will fail with my advancing years, and can fully recommend the process to anyone looking for a totally satisfactory replacement to their own teeth and therefore avoiding denture.

Mr N Mortimor
The remedial bridgework and crown replacement that you undertook is of the highest standard.

I believe that your personal aspiration to make CrownWood Dental a "Centre of Excellence" providing advanced dentistry is already realised; and your continued investment in both your people and facilities will ensure the continuing and future success of the practice.

Mr T Cocklin
Having been a patient of Dr Chi Wong for nearly five years, I feel his level of care is exceptional.

I am confident of his dental expertise and I recommend him to all my friends and family.

Mrs P Soden

Dr Pavan Gogna's Reviews

The prospect of root canal work is a daunting one; but I can only say that the care and attention given by Pavan was second to none.

Mr T Cocklin
Before joining the CrownWood Dental I had a root canal treatment at my previous dental practice. Unfortunately it was not done properly and I was left in considerable pain.

Fortunately I changed dentists and Dr Pavan Gogna has now performed root canal treatment correctly and for the first time in a very long time I am now pain free. Many thanks to him and all the staff at CrownWood Dental.

Mr M Blank
I would just like to say how pleased I am with the dental treatment I have received recently.

The course of treatment was "virtually painless" which was remarkable and the "final look" of the upper 4 front teeth is very good indeed.

Mrs P Allen
Thank you for my super new look dentures - it's really helped in all ways they can. Much appreciated.

Mrs A Pearson

Dr Aman Ruprah's Reviews

On requiring treatment after several years of neglect, I was pleasantly surprised at the welcome I received by all staff members I came into contact with, a far cry from what I had experienced in the past.

A treatment plan was arranged after a detailed discussion between myself, my dentist Aman and his assistant Pam. As I required an extraction, IV treatment was fully explained, and as "petrified" didn't cover how I felt, I was put at ease by the assurance of Aman and Pam.

On the day of treatment I was too anxious to eat and was offered a glucose drink. On entering the actual treatment room, I was made to feel so relaxed, the atmosphere was friendly and when treatment began I was totally unaware due to the IV injection. My filling and extraction went perfectly smoothly and I couldn't believe it when advised treatment had finished.

My teeth and gums now look and feel much healthier and I have no hesitation in returning in the future. Well done to all concerned, a pleasant experience all round.

Miss C Sparks
I have had many appointments this past year with CrownWood and before my first visit to them I had a terrible fear of the Dentist the thought of going would make me call and cancel. At CrownWood from the moment you walk in your welcomed by happy friendly staff at the front desk. The waiting room is comfortable and warm with a TV to relax before your appointment. My Dentist was Dr Aman Ruprah words can not express how grateful I am to this Wonderful Dentist.

Dr Aman advised and supported me through the first time process from the beginning to the end, knowing I was apprehensive, anxious and with absolutely no confidence in my former smile. He changed all that with his exceptional dental skills, as well as genuine care and patience and was very sympathetic to my fears as a whole. This Dental Practice is not local to me in fact I would travel an hour each way just to see them. It is local to my parents but I would not change now I have found a truly Great Dentist and Team.

The Dental nurses are all again so lovely and Friendly you can see they all make a good working team. I'd like to Thank all at CrownWood and wanted to take the time to write this review as I feel a good Dentist is so hard to find and I have found mine. A recommended Dental Clinic for anyone.

Miss D Bartley
As you are aware I recently became a patient at your Practice under the care of Dr Aman Ruprah and following an initial examination and X-rays agreed that I needed considerable dental repair work to be carried out.

This has all now been successfully and very satisfactorily completed; and I write to commend not only Dr Ruprah, who is a charming and most personable young man, and a thoroughly competent and expert dentist but your whole Staff. Jaky, Dr Ruprah's Dental Nurse, is a delightful, cheerful and quietly competent assistant who is, obviously, very successful in her chosen career.

Laura and Pam (Reception) who are always charming, smiling and very helpful; they are also very efficient at answering the telephone and assisting with any appointment difficulties.

At far as one can say when referring to dental appointments they have been not quite a delight but much less stressful than might have been the case if it were not for your excellent Personnel; whom I take this opportunity to thank.

Mrs A Potts

Dr Raman Bhardwaj's Reviews

I was referred to CrownWood Dental for specialist treatment, Dr Raman Bhardwaj was great, he took time to explain the problem I had, and what would be required to address it. The treatment was first class at this surgery.

I am very happy the treatment I received will hopefully enable me to keep my teeth!

I would definitely recommend CrownWood Dental, very friendly and clearly a very professional and progressive surgery. Very clean and well maintained facility.

Anonymous Patient
I have been to CrownWood Dental a few times this year and I've been impressed every time, from the friendly receptionists to the dentists and dental nurses.

Today's visit, August 31st, was not an exception. Dr Raman as usual made me feel at ease and explained every step of the checkup. He is very kind, patient and thorough. He addresses all my questions and concerns and is obviously excellent at what he is doing. He and Ms Laura, the dental head nurse, make a great team, and make one feel how much they care for their patient. I highly recommend them. Thank you so much!

Mrs C Walder
I have been a patient at CrownWood for over 20 years and really do feel 'cared' for on so many levels. The Staff are all very 'exceptional' with their attention to detail and as for the Drs, again, I am extremely happy. I had my first appointment with Dr Raman Bhardwaj and can only 'sing' his praises for how he explained my future care so 'precisely'. I look forward to discussing my after/extra care very soon. Thank you all at 'The CrownWood Practice'.

Mrs S Cooper

Dr Raji Ranganathan's Reviews

I just wanted to thank you for the way you reassured me in the clinic yesterday morning, and for the totally comfortable procedure to remove my molar. I have to admit that, after doing a bit of research on the internet beforehand, I felt a little uncertain of the outcome (not in any way a reflection on your professional skill, but simply the "mechanics" of the operation and the possibilities for complications!).

However, you made me feel very relaxed about it all, and I hope that you did not find my questions too personal whilst we were waiting for the anaesthetic to have its effect. If you did, I must apologise, because I did not mean to be intrusive, and would certainly not wish to offend you in any way, but the truth is that I found you very easy to chat with, and I am afraid that I have a rather enquiring mind, so please forgive me!

I already feel better after the operation and, apart from not being able to eat properly yet(!), I am feeling fine this morning and have stopped taking the painkillers. Thank you so much for your care, and I trust you will not mind my having contacted you in this way.

T Mercer
I would like to thank both you and your dental nurse for the patience and gentleness you showed me when I had my wisdom tooth extracted last Wednesday, I apologise for being so much trouble.

I did exactly what you said when I got home with the peas and pain killers and have very little swelling or pain, of course the area is sore which is only to be expected.

I have since learnt that my cousin had the same trouble as me and it took her dentist nearly two hours to extract hers! she also had a hooked root (I'm glad she didn't tell me before I came to you otherwise I might have been even worse!).

W Dean

Dr Rupinder Reel's Reviews

Rupinder was very professional and made you feel at ease. She also explained everything in detail on what I would expect.

Mr L Carey
Clean and smart facilities. Rupinder was polite and professional providing painless treatment.

Mr N Woodward
The practice was very clean with polite and friendly staff.

Anonymous Patient
I think it's just as pleasant an experience as one could hope for at a dentist!.

Mr K Wilson

Dr Harpreet Punny's Reviews

Harpreet is the dentist, me and my family regularly see and he is amazing. He’s so professional and really good with our children (aged 2 and 3). He makes us all feel welcomed, important and relaxed. Our kids are not scared to visit the dentist at all, they look forward to it because they get a sticker after each visit. The ladies at the reception are friendly and welcoming, yet very professional. The best dental practice I have ever visited.

Mrs E Timms
My dentist, Mr Punny is extremely knowledgeable, polite and friendly. He has seen my toddler today for her first check-up and i was very impressd by how he engaged with her, how friendly and patient he was. This was a great experience for both of us. Thank you.

Mrs G Platon
From taking my initial call, to seeing the dentist (Harpreet), was a very simple and professional service. I’m very happy with the service each and every time I have to come to the practice.

Mr D Morgan
I hated the dentist and didn't go for 15 years now I'm back with Harpreet and the dental nurse have both made me feel at ease and have helped me overcome issues I had last time. I enjoy coming to the dentist now. Thank you.

Mr J Frost
Since joining the practice in September I have had nothing but a good experience. I was a very nervous patient who needed a fair amount done but all done very well, Harpreet explained everything to me and he made me feel at ease at every step. Receptionists great too.

Mr M Sanders
Dr Punny is polite and welcoming. I rarely feel any pain and I actually don’t mind going to the dentist anymore.

Miss N Evans
Friendly service, Harpreet listen to me as an individual.

Mrs K Bredwood
Very professional and thorough, friendly faces in reception that makes you feel welcomed.

Anonymous Patient
I got an appointment really quickly and was treated sympathetically and in a professional way. I've seen many dentists in my life and I can't fault this practice. Thank you.

Mrs S Metcalf
I was very nervous but Harpreet put me a ease throughout my treatment.

Anonymous Patient
I have 7 in my family and I think they're very professional they fit us all in at the same time they're friendly and polite and if one or two can't make it they organise a time that suits them after and a appropriate time for us to attend cannot recommend them enough.

Mr A Smith
I was made to feel at ease and warmly received, Harpreet was very polite and professional I had a first class examination and received great advice Thank you,

Anonymous Patient
Harpreet does a great job and all pain free. I'm usually very nervous about dental treatment and I always have a good experience at this surgery.

Miss L Bean
Friendly and helpful from upon entering the practice to leaving.

Mrs K Lloyd
Exceptional standards, very friendly and comforting team of professionals, lastest innovating technologies and thorough examination and visual aids to assist with decisions and understanding differing options. Best dental experience in my life, I had 3 fillings today and one in particular was very challenging.

Mr S Lane
Always excellent service. All staff friendly and helpful. Harpreet Punny is very professional and welcoming.

Mr P Bateman
I experienced great service today. Harpreet was professional but friendly and had a very reassuring manner. Excellent quallty, clear explanations in response to my questions. The procedure was well organised, the environment was bright and clean and I am very pleased with my visit today.

Anonymous Patient
Very friendly receptionists. Dentist Harpreet put me at ease as I'm a nervous patient.

Anonymous Patient
Harpreet is very kind and patient with children.

Mrs H Prior
Friendly, clean, timely, after care explained, patient care extremely professional.

Anonymous Patient
I have always been happy with the treatment I receive and the practice and its local to me.

Mrs S Watson
During my appointment today with Harpreet Punny, I found him very attentive, informative and knowledgeable. I would recommend him and this practice to others.

Mrs A Wade
Dr Punney was kind, provided a thorough examination of my damaged tooth and a well explained solution. He understood my nervousness and offered an immediate extraction or a later one by the practice's dental surgeon.

Mrs S Fattore
Everyone is friendly and organised, and it is very clean.

Anonymous Patient
Feel a lot more relaxed coming here and treatment is explained before hand.

Mr D Tidbury
Brilliant service. Friendly and helpfull staff. I felt very comfortable and they where amazing with my little girl whos 2.5years old and came for her first check up.

Miss A L Smith
All the way through my treatment I was told exactly what was going to happen, really excellent job too.

Mr M Pugh
In my experience, everyone at CrownWood dentist is friendly and professional and it's a nice atmosphere.

Miss V Radcliffe
Everyone is very friendly and reassuring if I am nervous. Harpreet is really patient and explains everything really clearly.

Mrs N Russell
I am always made to feel at ease and work is always carried out with minimal discomfort and to a very high standard.

Anonymous Patient
Staff where very attentive and nice modem practice.

Mr R Karim
Friendly, professional staff at every step. Bright and clean environment.

Mrs L Stoke
Always really friendly staff, some of who know you by name as soon as you walk through the door. The practice is always clean and well lit.

Miss K Edgar
Harpreet is an excellent dentist, very thorough and professional and helpful.

Mrs H Taylor
Lovely practice and a friendly and helpful team, put me at ease although I am usually a nervous dental patient.

Anonymous Patient
I'm a very nervous patient when it comes to having my teeth done but of recent my dentist Harpreet has been amazing and got me through my appointment with little stress to myself, very good customer care and education really feel like my teeth are being well looked after and my best interest are at heart.

Mrs H Taylor
Me and my family regularly see Harpreet, he is amazing. He's so professional and really good with our children (aged 2 and 3). He makes us all feel welcomed, important and relaxed. Our kids are not scared to visit the dentist at all, they look forward to ft because they get a sticker after each visit.

Anonymous Patient
Harpreet is polite and welcoming. I rarely feel any pain and I actually don't mind going to the dentist anymore.

Miss N Evans
Called to come in following concerns from a wisdom tooth extraction in hospital. Was seen the same day and was given time to discuss my worries. I also was not charged for this visit which I felt was very good service as I am a regular customer at the dentist and this was operative aftercare. Feel very comfortable with Harpreet as my dentist and confident in his ability as a dentist. Did not go for years before Joining this practice and arn now a regular again.

Anonymous Patient
From taking my initial call, to seeing the dentist (Harpreet), was a very simple and professional service. I'm very happy with the service each and every time I have to come to the practice.

Mr D Morgan
I feel the practice is very welcoming and my dentist (Harpreet) is very nice, patient and calm.

Mrs L Atkins
Very friendly. Seems to have good technology. Everything explained to me well.

Anonymous Patient
I was there today for a filling and I must say they were good! Dr Harpreet Punny explained everything he was doing, and made sure you were at ease. My experience was good - Thanks

Mr D Klopper

Dr Amardeep Johal

The receptionist staff were all very friendly, my dentist Amardeep was also nice and provided lots of information on treatment and what to expect in the following appointment.

Miss L Bacon
Dr Amardeep was extremely friendly and was able to fit in my next appointment straight away meaning I didn't have to take more time out!.

Mr R Taylor
Absolutely faultless. My dental technician, AJ, is the best. Highly recommended.

Mr P Read
After years of dental phobia I finally felt at ease with A.J and his nurse. Also he consults and steps through procedures opening up a two way dialogue which I've never experienced before! Top Marks.

Anonymous Patient
The Dentist who treated me (Amardeep) knew what he was doing and gave me confidence.

Anonymous Patient
The service and waiting time was short all staff are polite and general services provided are very reliable and trustworthy.

Mr J Greenwood
Amardeep was very friendly, explained everything very well, no pressure into doing anything right there and then.

Anonymous Patient
Very pleasant receptionist, professional and informative dentists, quick painless treatment.

Mrs J Repslene
All staff are really friendly and take the time during your appointment rather than rush you through.

Miss C Shuttleworth
On my first visit I felt everyone was very professional and well organised. I was given a detailed treatment plan and even had dental xrays taken on the same day. I'm impressed!

Anonymous Patient
Amardeep is friendly and I trust his judgement.

Anonymous Patient
A quick assement with a cear explanation of how to relieve the immediate pain. Extraction of a badly rotten tooth was then carried out with my consent in a very professional manner.

Mr R Clements
I was given an emergency appointment. Great care received when I arrived.

Miss V Patel

Amanda Borthwick's Reviews

Very friendly staff. New hygienist Amanda was lovely.

Mrs B Kingsnorth
Very patient orientated and extremely considerate with nervous patients.

Anonymous Patient
The new hygienist Amanda was awesome! She went the extra mile to make me feel comfortable as I get a bit nervous. She even put lip balm on me after as well! 10/10.

Mrs Lucy-Emma Heath-Turrall
Amanda the hygienist was polite friendly and put me at ease. So Gentle.

Anonymous Patient
I have met Amanda the hygienist today for the first time. After suffering a life changing illness and still wanting to look after my teeth, I found her very reassuring and friendly as she worked. She also offered advice in a holistic way that was very helpful. Thank you.

Mrs F Smith

Clare Draper's Reviews

I always feel welcomed and well looked after on every visit.

Mrs G Little
Clare, you are great and efficient, thank for your help, will be back.

Dr J Lund
Really helpful and friendly - Clare took the time to put me at ease and helped to make it a much less intimidating experience than I was expecting!

Miss S Dives
Having over 20 years of being a patient at the practice, the all round service from reception to departure is excellent.

Mr I Hardie
Clare is always friendly and professional at all times.

Anonymous Patient
My family is out of the area but I would encourage them to try your dental practice if they needed it.

Anonymous Patient
Friendly staff and well stocked to buy dental care products.

Mrs M Dixon
Good all round service.

Anonymous Patient
Clare is very friendly, reassuring and knowledgeable.

Anonymous Patient
Professional, kind, caring and efficient.

Anonymous Patient
The team is always friendly and personable while still maintaining complete professionalism.

Anonymous Patient
Staff friendly and helpful

Anonymous Patient

LeAnna Burlison's Reviews

LeAnna is technically proficient and professional... customer service superb.

Mr N Carpenter
I have always had a reluctance to see a hygienist - however LeAnna who I saw today and on other appointments has been excellent. I feel relaxed and actually come out of her care - smiling.

Mrs J Dudley
Excellent in every way.

Mr G Mason-Styrron
LeAnna was calm, caring and patient for a nervous new customer. First time at the practice but great first experience.

Anonymous Patient
Innovative approach, and the patient is the most important thing on the premises.

Mr N Carpenter
Saw hygienist LeAnna and as per usual she was fantastic!

Anonymous Patient
Service is always great.

Anonymous Patient
Professional and friendly staff.

Mr D Pottinger

5 Stars CrownWood Dental is rated 4.8 out of 5 based on 109 ratings with Google.

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